Help / FAQ

Assembly: How do I attach a tail to my kite?
Assembly: How do I attach my string to my sportkite? (picture)
Assembly: What are the different parts of my sportkite called?
Flying: What are the differences between Dacron and Spectra kite lines?
Flying: What are the differences between single line and dual line kites?
Flying: What should I get for my first kite?
Flying: What will happen if I fly my kite in higher winds than recommended?
Ordering: Can I exchange my kite for a different color?
Ordering: Can I get a catalog mailed to me?
Ordering: Do you charge sales tax?
Ordering: Does this web site provide secure features when ordering?
Ordering: How can I return merchandise?
Ordering: How do I shop and place an order?
Ordering: Where is World Wind Kites located?
Shipping: Can I order from your site if I live outside of the United States?

1. Assembly: How do I attach a tail to my kite?
Most tails come with either a swivel or a small length of string to tie to the kite. There is generally no right or wrong method.

2. Assembly: How do I attach my string to my sportkite? (picture)
The larkshead knot is one of the most useful knots in kiteflying. You can use it to attach almost any type of line to any type of kite. It is most commonly used to attach line to sportkites. If you just follow the steps below you'll soon be able to tie this knot without even thinking about it!
Assemby photo

3. Assembly: What are the different parts of my sport kite (stunt kite / dual line kite) called?
1. Nose
2. Upper or Top Spreader
3. Lower or Bottom Spreader
4. Spine
5. Center T
6. Leading Edge Connectors
7. Bridle Outhaul Leg
8. Bridle Inhaul Leg
9 Bridle Upper Leg
10. Pigtail or Bridle Connection Point
11. Standoffs
12. Upper Leading Edge (some kites use a single one piece leading edge)
13. Lower Leading Edge (some kites use a single one piece leading edge)

Diagram

4. Flying: What are the differences between Dacron and Spectra flying lines?
Dacron line is usually used for single line kites and low end sport kites. Dacron is very strong, inexpensive, and has a fair amount of stretch (6% or more). This makes it ideal for single line kites because the line acts as a long shock absorber in gusty winds. Spectra line is usually used on intermediate- to high-end sport kites. Spectra is extremely strong, and has very little stretch (3% or less). Spectra is more expensive than Dacron. Spectra has a very low melting point so you should be careful not to run your spectra across other types of flying line. The spectra will usually get cut if this happens.

5. Flying: What is the difference between single line and dual line kites?
Single line kites are kites that most people are familiar with. They have a single string attached to the kite and are very stable in flight. Usually, children under 9 should start flying single line kites first.
Dual line kites have two lines attached to the kite. One line is attached to the left side of the kite and the other line is attached to the right side. By pushing and pulling on the left and right lines you can control the kite in the air much like driving a car. Dual line kites can be much more interactive that single line kites. We usually do not recommend dual line kites for children under 9 years of age. However, we have known some shining exceptions.

6. Flying: What should I get for my first kite?
This is a tough one because the answer varies from person to person. In general, we recommend that newcomers try the Cherry Bomb for their first stunt kite. If you are looking for single line kites, then Deltas and Diamonds are usually the best choices. For young children who need a kite that is indestructible, we recommend the smaller parafoils. Almost all of the beginner kites include everything you need to get started. Remember, if you are shopping for small children don't get them a kite that is too large. Big kites can pull surprisingly hard. If you still are not sure, we encourage you to contact us. We are here to help you and want you to enjoy your kite flying experience.

7. Flying: What will happen if I fly my kite in higher winds than recommended?
Most kites have a recommended upper wind range. It is tempting to fly your kites in higher winds but do so at your own risk. At best, you will probably end up with a broken kite. At worst, you risk property damage, injury or death.

8. Ordering: Can I exchange my kite for a different color?
Yes, you can, assuming we have the same kite in a different color in stock. Please follow the product return process and let us know that you would like to exchange it for a different color.

9. Ordering: Can I get a catalog mailed to me?
In general, we have found that because our stock changes so often, it isn't in the best interest of our customers. With a print catalog, it is difficult to let customers know about updates to products, product reviews, short term sale prices, limited stock items, etc... Because of this we only offer our website and we update often.

10. Ordering: Do you charge sales tax?
We only charge sales tax if your order is shipped within Texas. The current tax rate is 8.25%. Please note that this does not include taxes or fees you might need to pay for international orders. We encourage you to check international fees before placing your order.

11. Ordering: Does this website provide secure features when ordering?
Yes, we provide SSL (Secured Socket Layer) encryption to all our web pages when personal information is submitted over the Internet. In addition, our system and database managers are constantly monitoring our web and database servers . Along with our strong firewall, they serve to protect our customer information.

12. Ordering: How can I return merchandise?
We want you to be happy with your purchase. If, for any reason, you are not, you may return the package within thirty days after the date of purchase. Please contact us by telephone (800) 648-8680 or email support@worldwindkites.com . We will give you detailed instructions and let you know if we require a Return Authorization Number.

13. Ordering: How do I shop and place an order?
Select an item and click "Add to Cart" to place the product into your shopping cart. Click the "Shopping Cart" or "Your Cart" header once you complete shopping. You may delete products from your order at this time. Fill out the shipping and payment information and click "continue" and "confirm" buttons to finalize the order. Please note the final step is to "Finalize" your order. It is crucial that you click on the Finalize button. We normally receive the order, process it, and ship within 24 hours. Often, shipping is done on the same day (but this may vary during weekends and holidays). Make sure you provide us with contact information in case there are any problems with your order. Please provide us with a daytime phone number so we may contact you.

14. Ordering: Where is World Wind Kites located?
Our physical address is:
World Wind Kites
7208 McNeil Dr. #204
Austin, TX 78729

You can reach us by phone at (800) 648-8680 or (512) 250-9454.

You can reach us by email at support@worldwindkites.com .

15. Shipping: Can I order from your website if I live outside the United States?
We ship worldwide. You can place your order by fax, through the mail, or over the phone. Please be aware that international orders present us with a unique set of requirements so allow a few extra days for international orders. Many packages over 42 inches in length cannot be shipped to other countries. If we encounter any problems we will contact you. Please see the Shipping and Returns page for more information.